On your mobile phone or tablet, via the Dropbox mobile app. I've got Dropbox v184. "Fix permissions". 15. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To keep your files safe during this process, Dropbox renames your Dropbox folder in File Explorer (Windows) or Finder (Mac) from “Dropbox ( [account name])” to “Dropbox (Old). 07-16-2021 09:05 PM. But these 28 remains there a never sync. One of our clients is having issues with syncing from the website to app. 4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. I'm using desktop app version 148. Updated to Mojave 10. I uninstalled and reinstalled Dropbox (which takes several days as my system has a million total files, which I selective synch to my computer). In addition, Dropbox files won’t open that are showing on other computers, so you need to close all files on other computers to make sure Dropbox file sync works properly. 3. ) There's now a huge drag on my system as Dropbox monopolizes. on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. Reinstall the Dropbox application using our offline installer. 3. The sync bar gets stuck on 'starting', and then a few minutes later dropbox will just shut downThe green ticks and blue syncing circles on files in the Dropbox folder in nautilus are also gone. Right-click the Dropbox icon to select the Quit Dropbox option. " (ellipsis) next to any folder. Way 3. If Dropbox stops syncing files, you can try restarting the application,. Welcome to LinuxQuestions. 3) you can also re-do security. Select the files/folders you want to upload to Dropbox. 2. Email. Add files and folders to your Dropbox account. I can't right-click to quit. " I have rebooted the Mac (10. You can also upload files with the Dropbox mobile app. exe and DropboxUpdate. If the sync time is large then please remember to stay logged into your computer, keep it turned on and connected to the Internet - your files will be syncing in the background. I have the "Dropbox Plus" subscription and I run the client on 4 computers. 4). 11. If the number of files that are syncing has reduced, then it may be worth. Re: Sync issues; menubar icon stuck on "active" for days Lusil. Click Admin console in the left sidebar. 12-13-2021 01:40 PM. My upload has been frozen for 3 weeks now. Solved. Look for the Dropbox process in the list. Last time it took me more than 3. . In the meantime, I have been getting emails from Dropbox to move to the latest version with deep macOS integration. The problem is intermittent and random. 300,000 files could lead to performance problems, but I would say a plan with 2. But nothing happens. 2 . 3- Uninstall Dropbox app. Now the technician I was working with has not replied all morning. I went on holiday and when i returned 2 weeks ago my collegues made some changes in the folder structure of the files, so I began syncing. 426) of the app everything is back to normal but the app keep updateing by her. Open "Task Manager" (Ctrl+Shift+Esc); Go to "Performance"; Click "Open Resource. 1 (a)), and I am increasingly frustrated that, even after making a file "Available Offline," I also have to download the file through iCloud services. 1. . Dropbox learn; Contact support; cancel. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. I don't see the 'import' tab mentioned elsewhere in the forums. dropbox. 307 Labels: Labels: Desktop and Web; Download;. . I have been copying the same files to my desktop, modifyinig them and copying them back and doing the same on the surface pro for the last couple of weeks. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and whi. One other issue that might be related is I have about 376 files under " Sync Issues ". I have followed all instructions related to this issue. Based on your Dropbox folder's location, it seems that you updated to the new Dropbox for macOS on File Provider. Check Don’t limit under Download rate and Upload rate here. Sync is core to what Dropbox does, but it can be affected by lots of factors. Relinked my work and personal Dropboxes from the new computer, etc. Tip: Hovering over an icon will give you a description of its current state. . I tried restarting the computer, removing and re-installing the app, clearing the cache, and all at once. If you do come across it again, don't hesitate to let us know. I have 2 laptops running last version of windows 10 and both of them started the last two days having the same problem. 1) You can try running Dropbox as Administrator to see if sync finishes. Hi there, I am using dropbox on a Macbook Pro from 2017. What I have done: *quit dropbox. Shut down all Dropbox processes on your PC. This has been occurring for weeks. In the mean time it is completely useless. Solution 5. 5. There are no syncing in my Dropbox folder, and nothing is syncing. New member | Level 2 Mark as New; Bookmark;Each file or folder uploaded on dropbox. Dropbox has been stuck for several weeks on 39 files syncing. Current macOS Monterey 12. psd files had a "/" in it, and I believe it was causing the rest of them to not sync. 3. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. Sometimes, you may find the Dropbox indexing files stuck instead of slows down. Hold down the 'Alt+H' keys. On the CPU Tab, check all "Image" items with the name Dropbox. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Hi Mark, First of all, thank you for your quick response and assistance. Hiccups like this can happen sometimes, especially when you have a large database that the desktop app needs to (re)structure on your device. I contacted the maker of the program who produced a software update to fix it. For more info on available support options, see this article. Turn on suggestions. I have checked the status of the client on the server and it all looks OK to me. Data files are something I have to share with project collaborators, and it is annoying to wait 2-3 days to upload just 9GB even though I have a Gigabit connection to my ISP. 4. Exasperated, I removed a large mixed-state folder from local sync that I suspected was the problem. Fix 4: Change Bandwidth Usage Settings. - No syncing issues present. . Then, a new window will open. 2. Try it. I'm using desktop app version 148. My Dropbox has been stuck syncing the exact same number of files for several days. . Set up Unlimited Bandwidth on Dropbox. Step 3. 4. (Only happens to me on one machine) Running Windows 10, any ideas are welcome. As soon as I removed the / everything else synced within seconds. Long story short, it's really unstable. I got to stage 7 and amOnce done, relaunch the Dropbox app to start syncing your files and see if the problem is resolved. It has not stopped indexing, weeks later. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 04-19-2022 09:36 AM. Hold down the 'Option/Alt' key. My Dropbox folder is on a 3TB external drive, it recently got full so I changed to a new 5TB and the first sync (although it took a while) was fine. updated by: Kleajmp F. I ended up with "downloading 20 files" and still nothing syncing properly. Yeah it sucks, especially for larger files like you said. I am using Dropbox 3. I've rebooted the bomputer sereval times. Log in to dropbox. The number only changes when there is other things syncing. I have already tried the obvious solutions suggested here including disabling syncing and reenabling it and reinstalling the dropbox app. . 6. Try it. Clear browser cache and Dropbox cache. Sync and backup problems with DataVault. please allow for a few hours to pass and let us know if syncing becomes stuck again. Tap on “ Advanced ” in the dialogue box that pops up, and after that, check the “ Apply repairs automatically ” option. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restar. pgn file shown below). Wait a while then repeat step 2. Fixed an issue where syncing Dropbox might prevent Synology NAS. If you want to resume syncing, hover over Syncing paused in the white bar at the bottom of the window and click Resume syncing. Go to solution. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. dropbox folder. I had a problem where my (Windows desktop) dropbox was stuck syncing 43 files for 2 days meaning nothing else was synced up or down during. Head to the Sync tab and choose Sync PC to Public Cloud. . We have summarized some frequent ones: Computer hard drive space or Dropbox cloud storage is not enough to store the synced files. Thank the lord they didn't ask me to make sure my monitor is plugged in. I am only using 16% of the space available on my dropbox account. Each reply takes about 48hrs and all replies have not been helpful at all, offering very basic solutions that didn't work (such as install dropbox again). I tried installing dropbox again and deleted the dropbox cache folder. Solved: Hello, Despite not making any changes to my Dropbox folder contents on my Windows host the Dropbox icon is at a constant syncing and/or indexing state and I cannot. I like to use this method of going to the Dropbox website to upload files to my online storage. The file should disappear from the Finder in a few seconds. Newly saved or updated files are automatically synced everywhere, so you don’t have to spend time emailing the latest versions to collaborators. March. Step 3. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. Everything's running and syncing smoothly again—no more "stuck in indexing" issues. Go to solution. I reinstalled software, I relinked the account. Choose "Preferences. I wanted to clarify a few things. Dropbox is stuck on a file I deleted. March. ) At first, I completely uninstalled it and deleted my Dropbox folder to get a clean install, and waited. FYI, the other day, it did not update immediatly but later updated. Select 'Preferences'. I am ready to drop DropBox and look for other alternatives. Dropbox showed the file as synced, and I shared the link with him, but it never uploaded. My computer is connected to the internet so I don't know what the issue is. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as. You should definitely submit a support request to Synology, so they know people are having issues as I have noticed a similar issue where it appears to get stuck syncing. i notice that if i use old version (114. Hi, I'm finding that my syncing is stuck at 15,000 roughly, and when looking at the dropbox control panel, it's stating that a few files are "waiting to sync". 04 and confired a systemd service unit to run at system boot time (using my username as opposed to root). Click the ellipsis. Explorer | Level 3. Go to the "Account" tab. According to the new local folder created based on this update, I've got 154. and I don't want to resync all my files agan. In the cache folder, select the cache you wish to delete. File syncing is. Now tap on “ Next . I fixed this the first time by deleting the whole Dropbox folder, all the . One thing you could try is Restarting the CloudSync processes. Then I dragged the master file (with it's sub-files) into the dbox folder. I think about transitioning to GDrive if there is no fix for this. Here's what I've done thus far: Quit and restarted DB;. Click on the 'Account' tab, and then click in the window under the tab (just anywhere will. Way 3. Try restarting your computer, and then restarting the Dropbox app from the desktop. I have followed all instructions related to this issue. 4- Restart the computer. Dropbox. It wouldn't budge after hours. I have the "Dropbox Plus" subscription and I run the client on 4 computers. This is a paid account, by the way. One of our clients is having issues with syncing from the website to app. When facing Dropbox stuck syncing, You may only notice cloud storage with Dropbox, but in fact, local storage is also important. 3) Select the Account tab. Click the circle next to Don’t sync automatically to set the folder not to sync automatically to new team members’ computers. As soon as I closed Eclipse Dropbox would resume syncing. It reindexed all files and synced, took nearly a day. It's now back to normal and syncing properly. Unlink OneDrive Account. Also, since you're in a hurry, use selective sync to download only the files you need. Customers drop in their files to be processed. when you dragged the folders/files into your Dropbox folder, it does not necessarily mean. After the sync gustavo seemed like to have lost its Dropbox index or wanted to refresh it fully (no reason for it, only a little files where updated trough the other computer). Is your Dropbox not syncing on Windows 10? Take it easy! Try the solutions mentioned in this video and your Dropbox will sync files properly. Look at the sync icon next to the file or folder. Hi Dropbox. updated. And desktop folders "don't exist" online if I try to share a link. Click Change sync default. My computer is connected to the internet so I don't know what the issue is. Dropbox stuck syncing for days. Let me know if you need more info or clarification on my responses. Dropbox should still sync, from the Dropbox desktop application to the web and the other way. 3. on a computer with too many files (1-2+m) this causes Dropbox to start indexing them all at once causing the system to slow to a crawl. #2. Screens shots are linked. The sync locks up about once a day. Dropbox learn; Contact support; cancel. Next, select Preferences > Sync and click on Selective Sync. She has 130 files downloading for multiple hours, and appears to have made little to no progress. When you hover over that text, it will change to Pause syncing. If you don't add all the files, you will see that some Dropbox files are not syncing. I apologize for being rude and not mentioning your help earlier. Please feel free to create a new topic here. You can also choose to sync external hard drive to Dropbox. HELP _ I am having a nightmare of a time. Killed all Dropbox processes using Activity Monitor (force quit them). I use Dropbox Business on Mac Ventura 13. Turn on suggestions. . If the above steps don’t resolve your issue, please repeat steps 1 to 5, but at step 6, this time click on the “Fix Permissions” button. Ever since Dropbox released their new update, my files have been stuck on the same few hundred files and haven't been able to sync or save anything new in over 4 months. For the past few weeks DropBox has not synced to the cloud from my work computer. She has 130 files downloading for multiple hours, and appears to have made little to no progress. 1 Like. someone else adds a bunch of files on another machine. But the Dropbox app is still syncing, and they do appear online. When the account is suitably empty, you can relink your Dropbox desktop. So, you should adjust Dropbox settings by following the steps below. Way 4: Resume Synology NAS and Sync Your Files. I use Smart Sync for a number of folders. My desktop app has been stuck indexing for well over 24 hours at this point. , I can't access those settings. sudo service dropbox status dropboxd for USER ubuntu: running (pid 11306)A week or so ago dropbox got stuck syncing. Tried restarting app. Run a series of commands. Using v. com with your admin credentials. And that did fix that problem. Since none of the steps outlined in the relevant Help Center article helped, could you try finding which files are still syncing in your Dropbox folder by their syncing icons? If you find the ones with the blue syncing icon on them, you could could try. Find Cloud Sync 3. 1 - uninstall dropbox from pc. Way 1: Set up Unlimited Bandwidth on Dropbox. 4. If this doesn't resolve the issue, please follow the steps again and instead click "Fix permissions". 7MB". com. 3 - install again dropbox, logging in with the new account but maintaining the same Dropbox folder. Now click on the Dropbox icon from the windows icon tray. 5 and running Dropbox 21. If you don't see any progress in the syncing status after a short period of time, please try the above again but instead choose "Fix permissions". Step 5. One of our clients is having issues with syncing from the website to app. Step 1: Click the Dropbox icon in the system tray, go to Settings (gear icon in the notifications panel) and choose Exit Dropbox. . Open the Dropbox folder in File Explorer (Windows) or Finder (Mac). Log in to dropbox. I hope this helps, let me know how it goes! Desktop App. 3. (Optional) Hit Settings on the bottom left, and click Scheduler to enable OneDrive schedule sync. On dropbox. I have never had any issues like this with dropbox before, but all of the sudden I have 34 files that are stuck syncing. Dropbox is a great cloud storage service, but as mentioned in the case above, it is not as stable as one would expect and can run into problems such as Dropbox is syncing but it says it is not syncing, etc. Maybe I solved the issue giving the rights to everyone to write and read a big folder where the issue was. Go to solution. 01-26-2021 03:52 AM. I have thousands of unsynced new files that need to upload. Turn on suggestions. It. Hey everyone, I'm syncing over 2. so something is broken). Just to add that I also have the problems described in this thread. iCloud is worse and OneDrive is only on par with Dropbox. Syncing. . 6. If that’s what bothers you, apply the solutions from this article. I have no "blue icons" in my Dropbox folders. 7 Solutions to “Dropbox Says Syncing but Not” What should I do if I encounter the. The Private connection doesn't work since a month approximately, while the other one is working fine. Go to solution. 4. Untill I booted some other computer containing new (and old) files that needed to be synced. 107. Thank you but the suggestions did not help and we are now into around 10 days of constant DropBox synching saying "Checking for Updates. May. Restart Sync. It still has the best support for apps syncing their data on mobile devices. Stop and Restart Synology Cloud Sync. exe); Expand "Associated Handles"; Search for your Dropbox directory path (for example C:\Users\<YourUsername>\Dropbox); Check to see if one of your files is currently listed; Hopefully this will allow syncing to complete and then you can then change the sync settings through the desktop app. Step 2. Reinstalled or upgraded Windows/OSX/Linux - Rare, but when doing a re-installation or an upgrade can cause the Dropbox folder to be changed or reverted to an. Navigate to the Account tab. Using v. → Then click next to your profile picture in the Notifications panel. I have tried deleting app and reinstalling. You are currently viewing LQ as a guest. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restarted. I have upgraded to Monterey 12. - 02-08-2020. Dropbox has been stuck for several weeks on 39 files syncing. Other files seems to be syncing, just a little slower than usual. It doesn't sync any file. Dropbox not syncing certain files. 4800 I have tried the following: - Re-installed the App - Moved files out of dropbox and back in - Made sure bandwidth levels are set to "no limit" - Used the alt-H command to reset Hardlinks and Permissions. I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff has the blue syncing icon. A week ago I copied about 85 GB to my account (1TB limit). Click the Bandwidth tab. 3. Hold down the 'Option/Alt' key. Choose "Preferences. Its been days now that my desktop dropbox isnt syncing with my Dropbox account. You'll then see the progress of this through the sync status where you previously saw "Up to date". After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. Hi Serafin, have you tried deleting the files directly from the Dropbox folder on your machine instead of online? If this doesn’t work, try deleting the files from the Dropbox site in smaller batches instead of all at once. Cloud file sync is available on multiple devices and platforms, from Windows and Mac to mobile devices like iPhone, iPad and Android via the Dropbox mobile app. I can't right-click to quit. I am only using 16% of the space available on my dropbox account. Under Preferences in the General tab, toggle off Early releases. Under "recent files," the last synced file was 45 minutes ago. (Send it to Trash if you'd like) Also delete the . - 02-08-2020. I don't see the 'import' tab mentioned elsewhere in the forums. This number does not go down. If this doesn't resolve the issue, please follow the steps again and instead click "Fix permissions". If you found the answer to your question, please 'like' the post to say thanks to the user! Hello clegs Thanks for sharing your experience.